Faulty communications along U.S.-Mexico border are America’s blind spot

We all know that mission critical communications are vital 24 hours a day and as this article shows that even a tiny lapse in communications can lead to chaos. Even the U.S government can’t keep their radio communications up-to-date on one of the most watched borders in the world, as we can see from the article below.

Put yourself in the shoes of a U.S. Border Patrol Agent. You are patrolling the U.S.-Mexico border, driving through desolate terrain, and in the distance, you spot movement. You head toward a deep ravine and step out of your vehicle when a shot rings out and you hear the zip of a bullet speeding past your head. With training and instinct, you dive for cover and draw your weapon, reaching for your handheld radio.

And the radio doesn’t work.

There’s no one to call, because you are in one of the many areas of the southern U.S. border that has no radio coverage. Out there in the ravine is a drug cartel “rip crew,” heavily armed and firing on your position, bullets punching into your vehicle until smoke is rising from the hood. If they come closer, you are outnumbered. If they flee, your vehicle is disabled, and they will disappear into the vast emptiness along the southern border, where they will likely fire on one of your fellow agents, should they encounter them.

That is the state of communications along many of the areas on the U.S.-Mexico border. When the U.S. Border Patrol needs it the most, they cannot communicate with anyone. With rising threats and political propositions, U.S. border security has again risen to the top of the public consciousness. There are calls for more border patrol officers and stronger fencing, for aerial and ground based vehicles and other technology. But the lifeblood of the border security apparatus is communication, and in some areas, communication is not possible.

“If there is one thing in securing America’s borders that hasn’t changed since September 11, 2001, it’s the inability to resolve the communications lapses and gaps along the border,” said Ron Colburn, the former National Deputy Chief of the U.S. Border Patrol. “Here we are almost 15 years into this, and we still have not addressed this problem.”

One reason 343 New York City firefighters died when the World Trade Center buildings collapsed was that their radios could not communicate with the emergency responders outside the buildings, who were warning the structures were about to come down. The recommendations of the 9/11 Commission cited the need to create interoperable tools that allow first responders and law enforcement to communicate in the most unforgiving of environments.

And there are few environments less forgiving than the nearly 2000-miles of the U.S.-Mexico border.

Recognizing this, the Department of Homeland Security (DHS) launched a massive project to improve the communications capacity of officers along the U.S. border. It failed. In March last year, the U.S. Government Accountability Office (GAO) reported that $945 million in taxpayer funding used to build radio towers and upgrade radio equipment has yielded little benefit and in some cases does not work as well as what Border Patrol agents were using before. The effort cost too much and was taking too long.

Colburn said that the state of communications today means U.S. Border Patrol cannot call for support in some areas. They cannot feed information from the field into the intelligence food chain, and they cannot receive images from manned or unmanned vehicles to know whether they are walking into an ambush or encountering a group of friendly forces.

Likewise, Border Patrol agents cannot communicate easily with other law enforcement agencies (like a local Sheriff’s office), nor can those law enforcement agencies run on-site biometric checks (e.g., fingerprints) of individuals they suspect may have recently crossed into the United States illegally.

“I see it in the eyes and hear it in the voices of the men and women of the Border Patrol,” said Colburn. “They understand the mission and they want to accomplish it, but they feel like they have been abandoned.”

Answering the Unanswered Question

Most Americans own a smartphone, which is a powerful piece of technology. Experts say it’s hard to understand how, in this age of technological innovation and advancement, the United States is not arming its frontline officers with the very basic capacity to talk to one another.

Part of the challenge is that we have not brought new solutions to this long-standing problem.

To advance the effort, the Border Commerce and Security Council (of which I am Chairman and CEO) helped bring multiple stakeholders to the table in December last year in Cochise County, Arizona, to see if an innovative application of several integrated technologies could solve these communications challenges. It was a Proof of Concept test that included the U.S. Border Patrol, the Cochise County Sheriff’s Office and a group of businesses with tools that can address a range of communications and intelligence challenges. What was tested is called the Field Information Support Tool (FIST).



FIST started in 2006 as basic research at the Naval Postgraduate School (NPS). NPS Information Sciences Research Associate James Ehlert said in 2010 that the goal was to create “an easy-to-use, inexpensive hand-held solution to achieving communications interoperability and a common physical and human terrain operating picture for both on-the-ground field collectors and tactical decision makers.”

The research question was, how can we use modern technology to allow officers in the field to talk to one another and to their superiors while also collecting and then acting on real-time intelligence?

“The intelligence aspect is that the local and federal law enforcement officers need to look at things from a risk-management perspective,” said Brian Conroy, Business Strategy and Strategic Development Manager at NOVA Corporation, which works with Kestrel Technology Group, the company that has produced the FIST system. “They need to find the high-risk areas [along the border], and if you have a tool that collects data and runs algorithms against it, you can conduct risk assessment and trend analyses. Human intelligence contributes to a holistic common operating picture.”

This is what the FIST system achieves, and it’s what was seen during the proof of concept test. In general terms, FIST uses off-the-shelf communications tools (like an Android device) to gather intelligence from officers on the front lines. With these tools, officers feed information into a larger database compiled from a variety of sources (including other officers) that informs strategic and tactical decision making. This is then passed back to the people working along the border.

The need for this kind of tool is obvious, but it has only been recently that the right technologies and software were put together in a way that makes it possible.

Moving to the Market

Over the last year, there has been a push to transition FIST into the marketplace. Research transition is tough, as DHS has found in many cases over the years. Unlike other agencies and components, such as the military branches, the homeland security and law enforcement marketplace is heavily fragmented and with limited resources. It makes it difficult to take good, workable ideas from prototype to production. As big of a challenge as creating an innovative piece of technology is finding a way to produce it in line with operational and funding realities. A local Sheriff’s office, for example, does not have an endless amount of funding and time to bring in expensive technologies and then train deputies to use them. For that matter, neither does the U.S. Border Patrol.

What’s needed is a simpler, cheaper solution, and based on the proof of concept testing, FIST appears to be that solution.

“It’s ideal for smaller law enforcement agencies because it can unify operations and reporting and scale capability, creating a force multiplier,” said Ivan Cardenas, technical director of the Kestrel Technology Group, which is helping to bring FIST to market. “It is a sophisticated system, but it is easier to use than the complexity suggests.”

There are a few moving parts here. There are applications that allow off-the-shelf technologies to record and report intelligence, such as the location of a breach in the border fence or evidence of people moving through the rugged terrain. There are existing law enforcement and Border Patrol network capabilities (or cloud-based tools) that store that information. The secret sauce, however, is the complex digital architecture that allows real-time control and fusion of multiple information sources in a way that supports the mission. This is the one thing that has been missing from the border communications and intelligence efforts, and it’s why DHS has struggled to address the challenges to this point. The innovation is in the complexity, and FIST makes it simple.

Of course, that complex innovation is for naught if the agents in the field cannot transmit and receive intelligence. Enter SiRRAN Communications, another stakeholder at the proof of concept test in Arizona.

“We often forget that without network access, we’re blind,” said SiRRAN’s Director of Sales Mark Briggs. “Our technology brings that cell network to anywhere that it is needed.”

Briggs describes this technology as a portable, battery powered cell networkâ€"a network in a box. It creates a local, closed network that any agent within range can access to communicate and record intelligence. The unit provides local communication in areas where there is no coverage, and if there is no way to access the communications grid, it captures intelligence and transmits it to the larger repository as soon as it finds a signal.

The lesson here is not just that FIST is a workable system to satisfy the mission needs of America’s border security and law enforcement professionals. It’s also that the answer to the communications challenges along the border will not come in the form of $1 billion worth of cell towers built under DHS management. If it were, we would have solved this problem by now. The fact that we have not reveals that the ultimate solution is necessarily complex and multifaceted while also being easy to use and in-line with realistic operating budgets.

Perhaps the most important lesson, however, is that there are real tools that our Border Patrol and law enforcement officers could be using. Right now there are thousands of men and women on the border, and until we give them the tools they need to do their job, it will make border security and the safety of our frontline heroes difficult to sustain.

The 19th Century plug that's still being used

The BBC are on of the most trusted news sources on the planet,  so when stories fly around about the next iphone dropping it's 3.5mm jack plug and moving to using their own lightning port or bluetooth. We think this is one of the usual stories that flies around before they release any new apple product, but when the BBC picks it up we take note! and this brilliant article shows that the common 3.5mm jack plug has a more of a history than we knew.

After rumours that Apple was going to get rid of the headphone jack in its imminent iPhone 7, more than 200,000 people have signed a petition asking them to reconsider. This humble plug is a rare example of technology that has stood the test of time, writes Chris Stokel-Walker.

For what remains an unconfirmed rumour, a lot of people are upset about the new iPhone. It's alleged that Apple will be scrapping the 3.5mm socket, instead leaving headphones to be plugged into the "Lightning" port - the company's own design of socket.

Cynics have pointed out that while this might enable iPhones to be slightly thinner, it will render many headphones useless and force manufacturers to pay Apple a fee to use their Lightning plugs on products.

The petition says Apple's purported move would "singlehandedly create mountains of electronic waste".

Image copyrightiStock

It will also be a blow for a piece of technology that has been remarkably resilient. The 3.5mm headphone jack is essentially a 19th Century bit of kit - it is a miniaturised version of the classic quarter-inch jack (6.35mm), which is said to go back as far as 1878.

Both sizes of plug have a nubbin of metal that nips in before flaring out just before the tip. "It needed to be something that could be inserted and removed very easily, but still make a secure connection," says Charlie Slee, a member of the Audio Engineering Society.

Initially the quarter-inch jack was used by operators in old-fashioned telephone switchboards, plugging and unplugging connections. "The standard has always been quarter-inch jacks," says Dr Simon Hall, head of music technology at Birmingham City University.

Image copyrightGetty Images

Image caption1919: Switchboard operators at the telephone switchboard of the House of Commons, London

"Professional headphones in studios, guitar leads - they all run off quarter-inch jacks."

Of course, as miniaturisation changed audio equipment, so the plug had to have a smaller alternative.

The 3.5mm version quickly became popular, spread by the use of personal headsets on transistor radios in the middle of the 20th Century.

The jack is known as a tip, ring, sleeve - or TRS - connection. The "tip" transfers audio into the left-hand earplug of a stereo headphone set, and the "ring" the right. The "sleeve" is the ground or "shield". This set-up is stereo - the original mono plugs had only tip and sleeve. Certain modern plugs have a second ring to allow control of a headset microphone or volume.

Image copyrightiStock/BBC

"Technically speaking, it's not a bad design," Slee says of the utilitarian, adaptable design. "If the parts are made cheaply they can break and lose contact, but ultimately it does the job it was designed to do."

And yet, if the rumours - which Apple is not commenting on - are true, it bodes ill for the 3.5mm jack.

Apple has a track record of being early to abolish things which then start to disappear from rival products too. It killed the 3.5 inch floppy disk early. It also was among the first to remove optical drives.

But those signing the petition on the Sum of Us site and social media users have suggested that Apple's motive is greed.

Image copyrightAlamy

The potential grief in a switch to Apple's proprietary Lightning connector is obvious.

"It feels painful because you've got hundreds of millions of devices out there that are using the old standard," says Horace Dediu, a technology analyst with in-depth knowledge of Apple.

If you're using £1,000 headphones with your iPhone at the moment, you're going to be slightly cross.

And Charlie Slee thinks consumers are also concerned about ceding control to Apple. "People are mainly upset because they like to think they're in control of their technology," he says.

But this sense of the consumer in control is misplaced, Slee says. "Actually, the contrary is true: The big technology companies have always been in control of how you listen to music and watch videos."

The headphones in history

Image copyrightGetty Images

Image captionScientist Thomas Edison (1847 - 1931) listens to his phonograph through a primitive headphone

The "primitive headphones" (as above) used for listening to early phonographs were simple acoustic tubes.

Headphones are really just ordinary telephone receivers adapted to fit a headset, says John Liffen, Curator of Communications at the Science Museum. The headset usually had just one receiver for a single ear.

The first headsets with a receiver for each ear were just called "telephones". The name was supplanted by "headphones" by the beginning of the 1920s when they were being widely used to listen to broadcasting via crystal sets.

For many years headphone receivers were the simple "Bell" type with permanent magnet, coil and diaphragm. Today's high-end 'phones are considerably more sophisticated, similar to miniature loudspeakers.

Source: John Liffen, The Science Museum

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"I think it's a storm in a teacup," adds Simon Hall. His reasoning? Having a standardised headphone jack on mobile phones and MP3 players is only a relatively recent luxury.

"If you look at the previous generation of phones, things like Nokia phones, you had to have an adapter," he reasons. "If you want to connect headphones to professional equipment, you also need a professional adapter."

As recently as 2010, Samsung phones came equipped with a proprietary headphone port not dissimilar to Apple's rumoured replacement for the 3.5mm socket, the "Lightning" port.

This isn't the first time Apple has aroused ire. Way back in 2007, with the first iPhone, it received complaints that the headphone jack was sunk into the casing.

One technology wag called it "a great business plan - break an important device function, and sell the solution for fun and profit." The problem was fixed when Apple released its second iPhone model in 2008.

But Apple is known for evolving technology: "They got rid of DVDs, they got rid of the floppy disk drive; they got rid of parallel ports, they're eventually getting rid of USB. This is how they move," says Dediu, the Apple-watcher. He reckons the switch to Apple's proprietary connection augurs a planned move to headphones that are akin to the Apple Watch.

Image copyrightGetty Images

Image captionMick Jagger of The Rolling Stones in a London recording studio in 1968

Owners of "old" headphones may find themselves having to buy adapters.

Dediu forecasts a rapid change. "What Apple does is catalyse transitions," he says. "It would have happened anyway, but if it wasn't for Apple it'd have taken 10-15 years, but now it'll happen in 5-7 years."

That the time may have come for the 3.5mm jack to be replaced shouldn't come as such a shock, believes Dediu. "Studying Moore's Law and the history of technology, it's clear we're not going to stick around with something analogue for long," he says. "It's almost puzzling that it's taken so long."

ETRI presents a blueprint of the 5G Future

We will see a huge change in the way we access the the internet in the future when 5G is here, at speeds that only big businesses and high level internet companies see at the moment, we will have this to hand on our smart phones and tablets. When 5G is hundreds of times faster than any of the UK's broadbands, households will be looking to the mobile phone companies to supply their home broadband.

A 5G future is no longer a distant one, but an upcoming reality. High quality videos of more than 10Mbps can be served simultaneously to 100 users even in a train running at up to 500km/h. People can experience data rates that are 100 times faster than currently available technologies.

The Electronics and Telecommunications Research Institute (ETRI) of Korea will hold a "5G technology demonstration" on the 18th December, 2015. It will demonstrate future SNS (social network service) and several 5G core technologies such as "millimeter wave", "Mobile Hot-spot Network", "in-band full duplex" and so on.

5G is the next generation wireless technology that would provide even faster data rates, even lower delays, and even more devices connected than 4G. Accordingly, distinct and differentiated applications are expected in 5G.

ETRI's "future SNS" is a kind of trial service model to apply 5G technologies that provides dynamic user-centric connection to neighboring people, things and spaces. It is characterized by instant content-sharing between users, communication with neighboring things, and Giga-bps(Gbps)-grade video applications in vehicles.



5G core technologies demonstrated by ETRI include the following:

-- MHN (Mobile Hot-spot Network) is a mobile backhaul technology that provides high-speed Internet access of Gbps in vehicles at speeds of up to 500 km/h (e.g. KTX in Korea). Almost 100 passengers can watch videos of high quality simultaneously.

-- ZING is a near-field communication technology that enables mass data to be transmitted with 3.5 Gbps data rate between neighboring devices within the radius of 10cm.

-- Single-RF-Chain compact MIMO technology enables a single antenna to simulate the effect of multiple antenna. It can reduce antenna volume and cancel inter-antenna interference in a multi-antenna system.

-- Millimeter wave (mmWave) beam switching technology provides fast switching of radio beams to mobile users, and therefore allows seamless Gbps-grade service in mobile environments.

-- Mobile Edge Platform (MEP) is a mobile edge cloud server on vehicles that enables passengers to enjoy customized Gbps-grade content and connects them with neighbors, things and spaces. It provides user-centric services.

-- In-band Full Duplex technology can transmit and receive signals simultaneously over the same frequency band. It can increase spectral efficiency by up to two times.

-- Small cell SW technology is designed for AP(Access Point)-sized small cell base stations that can reduce communication dead zones and improve data rates per user in a hot-spot area.

"With this demonstration event, we are officially introducing our R&D results on 5G. We will continue to lead the development of 5G technologies. Also, we are trying to develop commercialization technologies needed by businesses, and to construct a 5G ecosystem." said Dr. Hyun Kyu Chung, vice president of ETRI Communication & Internet Lab.

In January, 2016, ETRI will demonstrate Giga internet service and future SNS in a Seoul subway train installed with MHN and ZING kiosks. ETRI will also introduce hand-over technology on a millimeter wave mobile communication system and 5G radio access technology that satisfies 1 millisecond radio latency.

About ETRI

Established in 1976, ETRI is a non-profit Korean government-funded research organization that has been at the forefront of technological excellence for about 40 years. In the 1980s, ETRI developed TDX (Time Division Exchange) and 4M DRAM. In the 1990s, ETRI commercialized CDMA (Code Division Multiple Access) for the first time in the world. In the 2000s, ETRI developed Terrestrial DMB, WiBro, and LTE-A, which became the foundation of mobile communications.

Recently, as a global ICT leader, ETRI has been advancing communication and convergence by developing Ship Area Network technology, Genie Talk (world class portable automatic interpretation; Korean-English/Japanese/Chinese), and automated valet parking technology. As of 2015, ETRI has about 2,000 employees where about 1,800 of them are researchers.